Shipping policy

Delivery to Ukraine and Belarus has been temporarily suspended until further notice, due to the unfolding events in the area. We are closely monitoring the situation and will do all we can to resume delivery into the country as soon as possible.

Due to recent developments, we are currently unable to process payments in Russian Rubles, therefore all payments being processed in Russian Rubles will be processed in US Dollar.

Due to strikes by Brazilian Customs Agents, we have been informed by DHL of expected delays of five to seven days for inbound and outbound shipments.

 

Please note, UPS 3 Day Select, 2nd Day Air, UPS Next Day Air Saver, UPS Next Day Air or UPS Next Day Air Early are NOT complimentary and are contingent on package weight and final destination.

For orders in the United States we offer UPS 3 Day Select, 2nd Day Air, UPS Next Day Air Saver, UPS Next Day Air or UPS Next Day Air Early shipping. Outbound shipping fees on contiguous US orders from the original order are not refundable.

All contiguous US orders qualify for complimentary UPS Ground shipping. This excludes the states of Hawaii, Alaska and all US Territories.

The following non-contiguous US states will incur a surcharge for shipping to the selected location:

Alaska - $30.00

Hawaii - $20.00

For UPS Ground shipments, please allow 1-2 business days for your order to be processed. Once your order has been processed, it will be delivered within in 3-7 business days depending on the destination.

For orders placed with expedited shipping (UPS 3 Day Select, 2nd Day Air, UPS Next Day Air Saver, UPS Next Day Air or UPS Next Day Air Early), please have your order submitted before 11:00AM EST to qualify for same day processing. If an order is placed Friday, Saturday, Sunday or a Monday that is a legal holiday, the order will not be processed and shipped out until the following business day.

Please note, we do not ship to PO Box addresses at this time. All orders submitted with a PO Box address will not be processed.